Sales Coordinator

Sales Coordinator Location: South Leicestershire Salary: £30,000- £35,000 DOE Hours: Monday to Friday, 8:00am - 5:00pm An established and growing manufacturing business in South Leicestershire is seeking an organised and customer-focused Sales Coordinator to join its team. This is a varied role that combines customer service, sales administration, order processing, purchasing, and general office support. The successful candidate will play a vital role in ensuring customers receive excellent service while coordinating orders from enquiry through to delivery. The Role As the first point of contact for customers, you will be responsible for handling enquiries, processing orders, maintaining accurate records, and supporting smooth day-to-day operations across the business. You will also support sales and marketing activities, assist with customer quotations, and help maintain company CRM and ERP systems. Key Responsibilities Customer Service Act as the first point of contact for customer enquiries via telephone and email. Provide updates on order progress and delivery schedules. Resolve customer issues and build strong customer relationships. Sales Order Processing Manage customer orders from receipt through production, dispatch, and invoicing. Create and maintain product, tooling, and material records. Liaise with customers to clarify order requirements. Issue sales order confirmations promptly. Sales and Marketing Support Assist with prospecting activities and appointment ..... full job details .....