Sales Coordinator

Futures are recruiting a Business Development Advisor to support our clients sales activity and help create a positive experience for prospective and existing customers. You ll be one of the first points of contact for incoming enquiries, gathering relevant information and making sure each enquiry is handled promptly and professionally.Working closely with sales and marketing teams, you ll help keep customer information organised, support business development and telesales activity, and follow company processes throughout.Roles and Responsibilities: Responding to incoming customer enquiries by telephone and other channelsSpeaking with prospective and existing customers to understand their needs and record relevant detailsSupporting business development and telesales activity through clear, confident communicationCoordinating with sales and marketing colleagues to help manage enquiries and share relevant customer informationKeeping customer records accurate and current in the company s CRM systemUsing research skills to gather information that supports customer conversations and business development workUsing Microsoft Office and CRM systems to record, organise and update informationFollowing company processes and contributing to a consistent, professional customer experience The Ideal Candidate Strong telephone manner and communication skillsGood research and organisational skillsConfidence using Microsoft Office and CRM systemsGCSEs in Maths and EnglishA valid driving ..... full job details .....