Sales Consultant - Hackett Selfridges Trafford

About usAt Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process. If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure. If you want to join our team and grow with us, apply today.

What we offerWorking with us comes with a host of attractive benefits designed to enhance your professional and personal life. Here\''s what you can look forward to:

Career growth opportunities. We believe in internal mobility. You’ll have real chances to grow within the company, including the possibility to move from retail to corporate roles.

Unlimited commissions. The more you sell, the more you earn — no limits.

Benefits and staff discounts.

Full seasonal uniform allowance. Feel good and look great — we provide a professional and stylish uniform every season.

A diverse, international, and inspiring team. Work alongside colleagues from all over the world in a dynamic and inclusive environment.

What we are looking forWe are looking for a fashion passionate Sales Consultant to join our team! Your main goals as a Sales Consultant are to create a memorable brand experience for our customers, transmitting enthusiastically the passion for the brand, and helping them to find what they are looking for with a kind and helpful attitude. As well as to achieve the store\''s objectives, and last but not least, to keep the shop properly ordered and up to date with the necessary products. Our dream is that every client feels and shares our brand identity, in a way that they are willing to come back again to our stores. To make this happen, we need you!

Key responsibilities of the role

Customer experience: Attract and retain customers, paying attention to every detail and offering the highest quality service, reflecting the brand values.

Sales: achieve the commercial objectives of the shop and KPIs by transmitting the differential value of the brand to customers.

Shop operations: work as a team, carry out inventories, stock management, cash register, daily reports, among others, so that the point of sale runs smoothly.

Shop image: keep the shop properly ordered and up to date with the necessary products to offer to the customer.

Cultural fit: Care for and be part of a positive team environment, encouraging collaboration and teamwork.

Requirements

Relevant experience in premium customer service environments.

English and other languages would be a plus.

Strong team player and commercial mindset.

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