Sales Consultant

We are looking for an experienced full-time Sales Consultant to join our office-based sales team, located at the Design Centre at Chelsea Harbour. You will have the opportunity to show your expertise and design skills as you engage with retail clients with the ultimate goal of bringing our client''s vision to life.What you will be doing:- Manage all inbound calls and online chats related to sales, after sales and product inquiries, ensuring prompt and accurate responses- Transfer calls to the relevant departments where required and respond to voicemails in a timely and professional manner.- Daily processing of B2C proformas/orders, both national and international, and managing sales over the phone, via chat, and email.- Maintain accurate and up-to-date customer records in Salesforce for effective data management.- Work to grow and maximise sales, leads, and opportunities.- Develop a trusted advisor relationship with customer stakeholders.- Proactive and professional collaboration with all customers, teams, and departments.- Available to assist other team members and stakeholders with Showroom Sales, Trade Sales, and general After Sales enquiries.- Available to work and maximise the ABI experience over 7 days in various locations where required.About you:- Exhibit passion in ensuring customers have a meaningful and positive experience at all touchpoints. You are attentive to customer needs and enquiries, showcasing excellent phone manner and high-level of customer service.- ..... full job details .....