Sales Coach

As a Sales Coach, you will play a pivotal role in increasing occupancy across our Barchester Healthcare services by delivering high-quality learning solutions that strengthen sales capability at every stage of the customer journey. You''ll immerse yourself in how families choose care, identify barriers to conversion, and design training that turns missed opportunities into confident, consistent sales success. NEED TO DO: Enquiry-to-admission insight - immerse yourself in current practices and results Training needs analysis to identify gaps and propose commercially focused programmes Identify key conversion points and build learning that maximises occupancy Review mystery shopping and insight data to shape performance-boosting interventions Support new builds and refurbished homes to achieve rapid commercial success Become fully versed in Customer Experience, Resident Experience and Life Enrichment to spot missed opportunities Create a suite of training materials aligned to Barchester''s brand and LandD framework Develop structured learning that enhances both technical knowledge and sales skill Use a wide range of learning methodologies to deliver impactful, innovative training Offer blended delivery -digital, face-to-face, in-home coaching and more Travel nationally to deliver learning where it''s needed most Build effective learning environments with the right tools and systems Prepare and deliver high-quality sessions that inspire confidence and capability Implement ..... full job details .....