Sales Co-Ordinator

The Sales Co-Ordinator will play a key role in supporting the sales function by ensuring all quotations, leads, and administrative processes are handled efficiently and accurately. This includes assisting with lead generation, preparing and processing quotes, and supporting the wider sales team to maximise conversion opportunities and overall performance.

The role is also responsible for delivering a high standard of service to both existing customers and prospective clients, acting as a central point of coordination between sales, suppliers, and internal teams.

The Duties:

• Act as an ambassador for the business, promoting our products and services.
• Carry out daily outbound calls and emails using provided data to generate new business opportunities.
• Convert outbound activity into qualified leads and support overall business growth.
• Set up and manage new tenders, including uploading and organising documentation, maintaining trackers, and ensuring all quote folders and CRM records are accurate and up to date.
• Prepare, issue, and update quotations, ensuring all submissions are complete, accurate, and delivered within required deadlines.
• Liaise with external suppliers, contractors, and builders to obtain pricing, confirm lead times, and ensure all information is accurate.
• Produce and maintain costing sheets, ensuring margins, mark-ups, and sales requirements are consistently met.
• Support the sales team with general administrative duties, including handling calls, scheduling meetings, preparing reports, updating spreadsheets, and taking clear meeting minutes.
• Monitor deadlines, follow up on outstanding information, and ensure all tendering and quoting activities progress efficiently.
• Contribute to continuous improvement by refining administrative processes, maintaining templates, and helping streamline tender and estimating workflows.
• Responsible for ordering office refreshments and stationery, ensuring the department remains fully stocked.
• Deliver excellent customer service by proactively supporting client needs, providing clear communication, and maintaining strong professional relationships.

Experience & Requirements

The successful candidate will have excellent organisational skills, strong written and verbal communication abilities, and the capacity to manage multiple priorities simultaneously. They must be comfortable on the phones, working to deadlines and handling a broad range of administrative and sales support tasks, contributing to a fast-paced environment focused on driving the success of the New Installations department