Sales Case Manager

A professional private investigation company based in Bristol is looking for a Sales Case Manager to join the team. This is your chance to be at the centre of fast-moving, high-value client work - owning enquiries, shaping outcomes, and driving results in a genuinely unique environment. What''s in it for youA commission structure - to be agreed upon startExposure to varied, complex cases that keep the work interestingReal responsibility from day one, managing client relationships end-to-endOpportunity to develop both sales and operational expertiseClear path for progression as the business continues to growA role where your decisions directly influence outcomes and revenueConsistent weekday schedule with no weekend workYour responsibilities as Sales Case ManagerHandle inbound enquiries and convert them into active casesAssess client needs and recommend appropriate investigative servicesManage cases from initial contact through to completionCoordinate with internal teams to ensure smooth deliveryMaintain accurate records and oversee contract documentationIdentify and act on opportunities to upsell additional servicesWhat we''re looking for in a Sales Case ManagerPrevious experience in sales, customer service, or case handling rolesStrong track record of managing client interactions over the phoneAbility to handle multiple cases and prioritise effectivelyExperience reviewing or managing client documentation and contractsConfidence in identifying and closing upsell ..... full job details .....