Sales Assistant - Luxury RTW Brand

Our client are a highly prestigious, luxury RTW brand with a focus on Bridal, RTW, and Homeware.

We are looking for a Retail professional with a passion for Luxury brands to join them, who drives sales and delivers highly personalised, luxury shopping experiences for Ready-to-Wear and Made-to-Order clients. Key responsibilities include managing the full sales cycle, maintaining deep product knowledge, and catering to elite, high-net-worth clientele.

Hours are 9am - 6pm and days are across Monday - Sunday, commission is also included.

The typical job description encompasses the following core areas:

Clienteling & Sales Generation

• Personalised Service: Deliver an elevated shopping experience by providing bespoke styling advice and customised solutions tailored to the client''s preferences.
• Sales Targets: Drive sales and surpass targets by utilising expert product knowledge and exceptional sales techniques across both Made-to-Order and Ready-to-Wear services.
• Relationship Management: Build and nurture long-term relationships with existing, new, and VIP (Very Important Client) customers.
• Trend Awareness: Stay up to date with fashion trends, seasonal collections, and high-end craftsmanship to provide informed style recommendations.

Store Operations & Collaboration

• Team Leadership: Act as a mentor to junior associates, provide support during busy periods, and help troubleshoot client or service issues.
• Store Standards: Work closely with store management to ensure retail strategies align with brand standards and maintain the luxurious presentation of the boutique.

Key Requirements

• Experience: Typically 3 or more years of luxury retail experience with a proven track record of managing VIP clients and exceeding sales targets.
• Communication: Excellent written and verbal communication skills.
• Professionalism: A proactive, self-motivated attitude with a high degree of organisational skill and the ability to work under pressure during high-traffic periods.

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