Sales and Service Coordinator - Marine

Sales and Service Coordinator Location: Southampton (Office-Based) Hours: 35 hours per week (flexitime available) Overview An established and highly reputable organisation is seeking to appoint a Sales and Service Coordinator to join their team. This is a key position within the business. A structured training period will be provided, offering the successful candidate the opportunity to gain valuable knowledge and ensure a smooth transition into the role. The position sits at the intersection of sales, operations, and customer service, supporting the day-to-day running of the business and ensuring a high level of service delivery to clients. Key Responsibilities Sales Support Preparation of quotations, proposals, and customer documentation Processing customer orders and maintaining accurate records Providing administrative support to the sales function Customer Service Acting as a key point of contact for existing customers Responding to enquiries, requests, and service-related queries Managing customer expectations and maintaining strong relationships Order and Project Coordination Managing orders from initial enquiry through to completion Monitoring progress and proactively addressing delays Keeping customers informed throughout the process Operational Coordination Scheduling and coordinating engineers Raising purchase orders and invoices Liaising with internal departments including sales, engineering, logistics, and finance Day-to-Day Activities Responding to ..... full job details .....