Sales and Retention Manager - 8-12 Months FTC - Chiswick

Sales and Retention Manager - 8-12 Months FTC - ChiswickCompany DescriptionAs a Sales and Retention Manager, you''ll be responsible for driving membership growth, maximising retention, and ensuring our live member movement continues to grow. Reporting directly to the General Manager, this is a full-time leadership role where you''ll lead sales initiatives, support the wider team, and ensure every member''s journey is seamless from the first visit onwards. You''ll be the ambassador for sales excellence in your club, leading by example, implementing smart strategies, and building strong relationships both inside and outside of the gym.Job DescriptionWhat You''ll Be DoingAdvocating and delivering the FUNDAMENTALS sales process, training and coaching the team to perform at their best.Driving new member sales while maximising retention of existing members to grow the live member movement.Owning the activity planner for the club - ensuring initiatives are well-planned, executed, and impactful.Implementing creative lead-generation strategies both internally and externally.Monitoring dashboards and KPIs, providing key insights to the team and ensuring targets are met.Driving all revenue lines from memberships, product, and secondary spend to maximise profitability.Preparing and delivering monthly sales presentations to the wider management team.Building strong local business partnerships and developing opportunities.Leading by example on reception and the gym floor in this ..... full job details .....