Sales and Marketing Coordinator

Sales and Marketing Coordinator Cardiff 30,000 - 35,000 Full-time, permanentWe''re supporting a well-established, family-run home improvement business a hands-on Sales and Marketing Coordinator. The company has built a strong reputation for quality products, professional installations and excellent customer service.This is a varied, customer-facing role where you''ll sit right at the centre of the operation - helping drive enquiries, supporting the sales team, and taking ownership of day-to-day marketing activity. It would suit someone who enjoys being busy, dealing with people, and having a genuine impact on how a business grows.What you''ll be doingBeing the first point of contact in the showroom, welcoming visitors and handling enquiriesResponding to customer queries across phone, email, WhatsApp and web leadsQualifying and progressing leads, ensuring opportunities are followed up properlySupporting the sales team with smaller value orders and general customer supportKeeping the CRM and admin systems accurate and up to dateCoordinating diaries and helping manage the flow of customer appointmentsTaking ownership of marketing activitySpotting opportunities to improve follow-up, enquiry conversion and customer engagementWhat we''re looking forConfident communicator who enjoys dealing with customers face-to-face and over the phoneWell organised, with the ability to juggle a varied workloadComfortable using social media and online platformsBackground in retail, showroom, ..... full job details .....