Sales and Customer Service Co-ordinator

Build Relationships. Drive Sales. Deliver Outstanding Service.Are you a customer-focused professional with a talent for building relationships and spotting sales opportunities?We''re looking for a Sales and Customer Service Coordinator to join a growing business where you''ll play a pivotal role in supporting customers, coordinating repair services, managing spare parts orders, and driving additional revenue through account development and customer retention activities.This is an ideal opportunity for someone who enjoys a varied role that combines customer service, account management, sales support, and business development.The RoleAs the dedicated point of contact for a portfolio of customers, you''ll be responsible for ensuring a seamless customer journey from enquiry through to order fulfilment and repair completion.You''ll build strong relationships with customers, distributors, and service partners while proactively identifying opportunities to increase sales through upselling, cross-selling, and re-engaging lapsed accounts.No two days are the same, and you''ll be at the heart of ensuring customers receive an exceptional service whilst contributing to the growth of the business.Key ResponsibilitiesCustomer Service and Account ManagementManage customer accounts and act as their primary point of contact.Build and maintain strong relationships with customers, distributors, and repair partners.Resolve customer enquiries and issues quickly and professionally.Provide updates ..... full job details .....