Sales and Customer Service Administrator

Job Title: Sales and Customer Service AdministratorLocation: Weston-super-MareHours: 9am - 5pm, Monday to FridaySalary: Up to 26,000 PAAre you a confident and experienced administrator with a knack for spotting opportunities? Do you enjoy building relationships and helping customers find the right solutions - without the pressure of a hard sales environment? If so, this could be the perfect role for you!We''re working with a well-established UK-based company that''s a leader in its field, supplying high-quality equipment and services to a loyal and growing customer base. Based in modern, open-plan offices with free parking, casual dress, and a friendly, down-to-earth team of 9, this is a great opportunity to join a business that values your input and supports your growth.What You''ll Be Doing:As a Sales and Customer Service Administrator, you''ll play a key role in supporting the sales process and enhancing customer experience. Your responsibilities will include:Customer Engagement - Responding to emails and calls with professionalism and warmth, identifying customer needs and offering suitable solutions.Upselling and Cross-Selling - Spotting opportunities to introduce complementary products or upgrades that add value for the customer.Sales Support - Preparing accurate quotes, following up on warm leads, and helping convert enquiries into confirmed orders.Marketing Outreach - Sending promotional materials and product updates to keep customers informed and engaged.Order ..... full job details .....