Sales and Customer Development Representative

Sales and Customer Development RepresentativeDepartment: New Door and Part SalesReports To: Sales DirectorOverviewAs a key member of our internal sales team, the Sales Development Representative will play a central role in supporting our customers and strengthening long-term relationships. This position is ideal for someone who thrives on communication, enjoys problem-solving, and is committed to delivering exceptional service to both new and existing customers. A pro-active approach to generating new business, customer engagement and internal collaboration is essential.Key Responsibilities:Act as a first point of contact for customer enquiries, providing accurate product information and professional guidance.Maintain strong, positive relationships with existing customers through proactive communication and outstanding service.Process quotations, sales orders, and follow-ups in a timely and efficient manner.Actively chase and follow up quotations to customers, ensuring responses are obtained and progressed in a timely and professional manner.Pro-actively engage with customers to understand their needs and recommend suitable solutions aligned with our product offering.Collaborate with production, operations, and technical teams to ensure smooth order progression and prompt delivery.Assist with the development and implementation of social media content and campaigns to support brand visibility and customer engagement.Support the Sales Director with updates, customer feedback, ..... full job details .....