Sales and Aftersales Associate

Sales Administrator Location: Long Eaton, Nottinghamshire Salary: £27,000 - £28,000 DOE Hours: Monday to Thursday, 8:00am - 5:00pm Friday, 8:00am - 2:00pm Full-Time Immediate Interviews Available We are recruiting on behalf of an established and growing business for an experienced Sales Administrator to join a busy and supportive team. This is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys delivering exceptional customer service while managing a varied workload. The role will suit a highly organised individual who can confidently juggle multiple priorities, communicate effectively with a range of stakeholders and take ownership of customer orders from start to finish. Working as part of a close-knit team and reporting to the Operations Manager, you will play a key role in ensuring customer orders are processed efficiently, enquiries are handled professionally and any issues are resolved promptly to maintain outstanding levels of customer satisfaction. The Role Process customer sales orders accurately and efficiently. Manage customer enquiries via telephone, email and other communication channels. Handle customer complaints, investigate issues and provide prompt and effective resolutions. Liaise with third-party service providers to coordinate repairs, service visits and product inspections. Communicate with overseas manufacturing partners regarding orders, product issues and delivery updates. Monitor order progress and ..... full job details .....