Sales & Office Administrator

Sales & Office Administrator

Location: Elland (Free Onsite Parking)
Hours: Full-time, Monday to Friday, 9:00am - 5:00pm
Salary: Up to -25,500 per annum

About the Role

Office Angels are recruiting for a highly organised and proactive Sales & Office Administrator to join a busy and collaborative team. This is a fantastic opportunity to support a well-established manufacturing business that operates both UK-wide and internationally.

The successful candidate will play a key role in ensuring the smooth day-to-day running of the office by providing efficient administrative and customer support. You will be responsible for managing the sales order process from initial receipt through to delivery and invoicing, while always delivering excellent customer service.

Key Responsibilities

• Accurately process customer sales orders, ensuring all details are recorded within company systems
• Prepare and issue customer quotations, order confirmations, delivery notes, and sales invoices
• Maintain and update customer records, pricing information, and product data
• Manage multi-currency pricing records across domestic and international markets
• Act as a key point of contact for customer enquiries relating to orders, deliveries, and accounts
• Build and maintain strong customer relationships through professional communication
• Liaise with internal teams, including production, warehouse, and logistics, to ensure timely order fulfilment
• Monitor order progress and proactively provide updates to customers
• Assist with export documentation and administrative requirements for international shipments
• Process credit notes, returns, and resolve invoice queries where required
• Support accounts administration by maintaining accurate sales and invoicing records
• Handle incoming calls, emails, and correspondence, directing enquiries appropriately
• Prepare reports, spreadsheets, and general management information
• Maintain accurate filing systems and documentation in line with company procedures
• Support international operations by liaising with global partners and stakeholders
• Contribute to continuous improvement of administrative processes and customer service standards
• Carry out any additional administrative duties as required

About You

The successful candidate will demonstrate:

• Excellent organisational and administrative skills
• Strong attention to detail and accuracy
• Confident communication and customer service skills
• Experience processing sales orders and invoices
• Good numerical ability, particularly when working with pricing data
• Proficiency in Microsoft Office, especially Excel
• Ability to manage multiple tasks and meet deadlines effectively
• A proactive, flexible, and professional approach
• Ability to work both independently and as part of a team

If this role sounds of interest to you, then please apply today with your most up to date CV!

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone''s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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