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Permanent

Sales & Customer Service Representative

Plymouth
money-bag £25000 - £28000/annum
Posted 2 days ago

Sales & Customer Service Representative

DK Recruitment are currently working with a leading-training and apprenticeship provider in their search for a driven Sales & Customer Service professional.

We are looking for someone enthusiastic and organised to join their-team. This is a varied role that blends proactive sales activity with excellent customer service, helping to grow existing accounts and increase the-learner base while ensuring employers and learners receive outstanding support.

Key Responsibilities

  • Proactively engage with prospective learners and employers to promote training-programmes.

  • Respond to enquiries by phone, email, and in person, providing clear and accurate information.

  • Build and maintain strong relationships with new and existing clients.

  • Support learners through the sign-up and onboarding process, ensuring a smooth customer journey.

  • Work closely with the delivery and support teams to ensure a seamless experience from enrolment to completion.

  • Achieve sales and performance targets in line with business objectives.

  • Maintain accurate records of interactions in CRM systems.

About You

  • Experience in sales, customer service, or a related role (ideally within training, education, or recruitment).

  • Excellent communication and interpersonal skills.

  • Confidence in making outbound calls and engaging new clients.

  • Strong organisational skills and attention to detail.

  • Positive, motivated, and target-driven.

  • A genuine interest in education, training, and helping people achieve their goals.

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