Sales Advisor

Sales AdvisorLocation: East Grinstead, West SussexJob Type: Full-timeAre you looking to join a fantastic business based in East Grinstead who have over 40 years experience in their field? An exciting opportunity has arisen for an experienced Sales Advisor to join a thriving team. This role will be a key part to delivering the sales strategy and achieving revenue objectives. This position involves promoting and selling our product range to a diverse customer base, providing expert technical guidance and developing strong client relationships to enhance customer satisfaction and loyalty.Day-to-day duties of the role:Serve as the first point of contact for incoming sales enquiries, addressing customer concerns or issues in a professional and timely manner.Proactively identify and pursue sales opportunities through upselling and cross-selling.Evaluate complex customer needs and challenges, delivering tailored solutions, practical advice, and technical guidance to support purchasing decisions.Maintain an in-depth technical knowledge of our product line, including features, benefits, and technical specifications.Establish and maintain strong relationships with customers, ensuring they receive high levels of support and advice.Prepare accurate and competitively priced quotes and proposals based on customer requirements.Integrate cross-selling and upselling strategies to maximise revenue and profit.Collaborate with colleagues in Operations to ensure smooth order processing, ..... full job details .....