Sales Advisor

Sales Advisor Permanent Swindon Salary - £25,000 OTE - £40,000 - £60,000 This role will be 5 days out of the 7. You will be working on a rotating basis of 8:45am-5:30pm, 10:45am-7pm and 11:45am-8pm. We are currently recruiting for a Sales Advisor to join our client based in Swindon. Key Responsibilities: Handle a mixture of inbound sales calls and Web site driven leads, identify customer needs using a sales approach Build rapport quickly and recommend tailored cruise-and-tour holiday packages Present complex, high-value itineraries with confidence and expertise Create meaningful customer engagement, overcome objections, and close sales Offer alternative solutions when original itineraries do not align with client preferences Meet or exceed KPIs related to: Conversion rates Gross margin delivery Data capture accuracy Enquiry handling performance Accurately calculate pricing and deliver timely, detailed quotations Complete booking administration with precision and compliance Collaborate within a high-energy sales team to drive collective performance Work cross-functionally to ensure a seamless and premium customer journey Adhere to call centre compliance standards, including ABTA regulations, and data protection policies Skills and Experience: Sales experience required Preferably within a call centre environment Travel and/or Cruise sales experience would be desirable Strong computer literacy Working knowledge of Excel, Word, Outlook, and internet research tools ..... full job details .....