Sales Administrator

Zenith are looking for an experienced Sales Administrator to work on a part time basis at its Client''s site in South Tyneside.

Role Overview
We are seeking an organised and customer-focused Sales Administrator to support our sales team and ensure the smooth processing of customer enquiries and orders. The successful candidate will act as a key point of contact for customers, handling enquiries, processing sales orders, and providing administrative support to help deliver an excellent customer experience.

Key Responsibilities

• Support the sales team with day-to-day administrative activities.
• Respond to sales enquiries received through the company website, email, telephone, and other sales channels.
• Contact customers to discuss product availability, pricing, quotations, and order updates.
• Process customer orders accurately and efficiently within internal systems.
• Prepare and issue quotations, sales confirmations, and related documentation.
• Maintain accurate customer records
• Follow up on quotations and sales opportunities
• Handle customer queries, resolve issues professionally, and provide excellent customer service.

Requirements

• Previous experience in a Sales Administrator, Order Processor, or similar administrative role.
• Experience processing sales orders and managing customer enquiries.
• Strong customer service and communication skills, both verbal and written.
• Confident speaking with customers via telephone and email.
• Excellent attention to detail and accuracy.
• Competent in Microsoft Office.
• Ability to work effectively as part of a team and independently when required.

20 hour per week

-13.51 ph