Sales Administrator

Sales AdministratorStockton-on-Tees, UK£26,437 £30,000 per annumWe are looking for an organised, approachable and motivated individual to support order processing, customer service and the day-to-day running of our branches. This role suits someone who takes pride in accurate work, enjoys helping customers and is keen to learn and grow with the business.An engineering background is desirable but not essential. A positive attitude, willingness to learn and interest in our lifting equipment, crane services and testing work are key.Key Responsibilities:Process customer orders accurately, checking product details, quantities, pricing and delivery requirements.Prepare quotations, sales orders and purchase orders, and maintain up-to-date customer and order records.Handle enquiries by telephone and email, providing a professional, helpful service and keeping customers informed of progress.Liaise with suppliers, sales colleagues and engineering teams to confirm availability, lead times and customer requirements.Support the coordination of deliveries, site visits and engineering work, helping ensure the required information and resources are in place.Follow up outstanding orders and enquiries, resolve routine issues and refer technical questions to the appropriate colleague.Support general branch administration, including paperwork, invoicing information and accurate system updates.Provide holiday cover for Branch Managers, supporting agreed day-to-day duties such as customer ..... full job details .....