Sales Administrator

Job Title: Sales AdministratorLocation: Grantham, LincolnshireSalary: Up to £28,000 per annum Experience: Sales administration experience desirableAbout the OpportunityAn established manufacturer within the construction industry is looking for a highly organised Sales Administrator to join its team in Grantham.This is a varied role supporting the wider sales function with everything from processing orders and responding to customer queries through to maintaining CRM information and liaising with internal teams.You ll be joining a business that works with contractors, developers, engineers and design consultants across the UK, with a strong focus on customer service, product availability and technical support. The RoleWorking closely with the sales team, you will be responsible for:Providing day-to-day administrative support across the sales function.Responding to incoming customer enquiries and ensuring queries reach the right person when required.Processing customer orders and raising the relevant documentation.Maintaining accurate information across CRM and Qload systems.Building and maintaining positive relationships with customers.Liaising with credit control and transport teams regarding customer orders.Keeping customers updated on shortages, deliveries and ongoing orders.Providing accurate project and order updates when requested.Supporting with invoice queries.Recording customer complaints and ensuring they are passed to the appropriate person for resolution.Promoting ..... full job details .....