Sales Administrator

About the RoleWe are looking for a highly organised, detail-focused Sales Coordinator to join our growing team. This is a key role supporting our Sales and Transport departments to ensure smooth day-to-day operations and exceptional service for our customers.If you enjoy working in a fast-paced environment, have strong administrative skills, and thrive on keeping things running efficiently, this role could be perfect for you.Key ResponsibilitiesSales and Administration SupportInput data accurately into company systems and software.Assist the Sales, Transport and Admin teams with orders, quotations and system updates.Support customer service activities including product enquiries, order queries and quotations.Ensure all customer complaints and credit notes are processed promptly and recorded correctly.Help monitor customer accounts to maintain existing business and promote additional product sales.Distribute documentation and paperwork as required.Customer InteractionHandle telephone and email enquiries in a calm, professional and friendly manner.Conduct proactive telesales calls in line with the marketing plan, recording activity as needed.Operational ContributionProvide cover for colleagues within the department when necessary.Work in line with the Company Quality System, Staff Handbook and Health and Safety policies.Carry out any additional duties as required by the Sales Office Manager or senior team.About YouWe''re looking for someone who:Has excellent organisational ..... full job details .....