Sales Administrator

Sales AdministratorJob Type: Full-timeLocation: West SussexSalary Range: £27k to £32k per annumWe are looking for a proactive and organised Sales Administrator to join a growing team. This role is crucial for ensuring smooth operations across sales, logistics, and customer service departments, providing comprehensive support and maintaining high levels of customer satisfaction.Day-to-day duties of the role:Act as a key point of contact for customers, handling enquiries via phone and email.Liaise with internal teams including sales, logistics, and finance to ensure timely order fulfilment.Track orders and provide regular updates to customers on delivery status.Maintain and update CRM systems with accurate customer and order information.Support the sales team with administrative duties, reporting, and documentation.Resolve customer queries and issues promptly, ensuring a high level of customer satisfaction.Assist with preparing quotes, contracts, and proposals.Required Skills and Qualifications:Previous experience in a Sales Administrator or customer service role.Strong organisational skills with excellent attention to detail.Confident communication skills, both written and verbal.Ability to multitask and prioritise workload effectively.Proficiency in Microsoft Office (Excel, Word, Outlook).A team player with a proactive, can-do attitude.Desirable Skills:Experience using CRM or ERP systems (e.g., SAP, Salesforce, D365).Experience working within a fast-paced, customer-driven ..... full job details .....