Sales Administrator

Do you have experience in a Sales or customer focused administrative environment? Do you consider yourself to be IT literate? Are you based in or around Coalville?If the answer is "Yes", then Holcim are looking for someone like you to join their internal sales and customer service team The successful applicant will be someone with previous sales administration experience who considers themselves to be a team player, open minded and resilient. Role - Sales AdministratorPay - £13.45 per hourLocation- Holcim, Bardon Hill, Coalville LE67 1TD (100% office based)Shift pattern- Monday - Friday (or 4.30 with only 30min lunch)Duration- Till Dec 26Start date - ASAP (within 1-2 weeks)Responsibilities:Accepting orders via telephone from new and existing customersAccepting orders via an online portal Managing the input of orders and ensuring availability of productPricing of productArranging delivery of productOffering customer support to stakeholders Communicating with internal and external contacts in a clear and efficient manner Providing resolutions to all queries raised Signposting stakeholders in the right direction for queries you are unable to resolve Handling any complaints in a quick and effective manner Collaborating data into IT systemsExperience needed:Prior experience in a customer facing or sales administrative role Capacity to operate with minimal supervision Strong IT literacy skills with MS Office and googleExperience with in house IT systems Confident telephone manner ..... full job details .....