Sales Administrator

Sales Administrator 30,000 per year Monday to Friday, 9am-5pm PermanentWe''re looking for a friendly, organised and confident Sales Administrator to join a small and busy team.The role will involve supporting customers with enquiries, orders and product questions by phone, email and online chat. You''ll also help with quotes, payments, returns and general sales administration.Full training will be provided, so experience within this particular industry isn''t necessary. We''re looking for someone who is confident dealing with customers, organised and willing to learn.Key ResponsibilitiesDeal with customer enquiries by phone, email and chatProcess customer orders and amendmentsPrepare quotes and invoicesTake payments over the phoneDeal with returns, refunds and warranty queriesFollow up delivery issuesHelp customers choose suitable productsProvide basic product and technical supportAbout YouPrevious sales administration or customer service experience is beneficialConfident communicating with customersOrganised and able to manage multiple tasksGood written and verbal communication skillsGood numeracy skillsComfortable using Microsoft OfficeInterested in learning about products and how they workPositive, professional and reliableBenefits 30,000 salary25 days'' holiday10% employer pension contributionGroup Life AssuranceHealth Cash PlanDiscretionary annual bonusFull training providedIf you''re looking for a varied Sales Administrator role with plenty of customer contact and the ..... full job details .....