£26000 per annum
About the Role
The Sales Administrator role based in Telford is a permanent, full-time position offering an annual salary of £26,000. This role involves managing order processing, responding to customer enquiries, and providing support to the sales team within a manufacturing setting. Key responsibilities include checking incoming emails to initiate the sales order procedure, inputting orders accurately, and assisting customers with pricing and product questions via phone and email. You will coordinate orders requiring specific design requirements, resolve pricing or delivery issues, issue price files to customers, and handle returns or collections. Strong organisational skills and attention to detail are essential for this position.
Sales Administrator
Our busy manufacturing company based in Wellington is looking for a full-time sales administrator to join and strengthen their dynamic sales team.
This is a varied fast paced role, managing the order processing, customer enquiries, and supporting our sales team internal and external, checking incoming emails for orders and initiate the sales order procedure and inputting orders accurately and efficiently.
You will also be assisting customers with pricing, product inquiries, and sales-related issues via phone calls and emails, co-ordinating any orders requiring further design and specific requirements, communicating with customers to resolve pricing or delivery issues, issuing price files to customers as needed, handling returns and collections, liaising with both customers and internal teams.
In addition, you will be working closely with internal departments to support customer needs, such as transport, Production & sales, supporting external sales colleagues and stay on top of sales performance in their region, speaking directly with customers, offering advice and top-notch service and building relationships with key accounts and help grow their business.
Ideal Candidate
- Experience in a sales admin role within an office environment.
- Proficiency in Microsoft Excel and computer literacy.
- Strong attention to detail and the ability to work under pressure.
- Willingness to learn and adapt to in-house software related to our products.
- Builds strong relationships quickly & holds excellent communications skill
- Excellent phone etiquette and communication skills
- A team player who brings good vibes to the office
- A great communicator who enjoys talking to people and solving problems
35 hours a week
Monday – Friday
Salary
£26,000 per annum starting
Benefits
- Company pension scheme
- Free on-site parking
- A small, friendly, and supportive team environment
- Loads of opportunity to grow and progress – we promote from within
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