We are recruiting for an exciting opportunity for a Sales Administrator to join our clients team in Northampton, working in a full-time role, Monday – Friday, 8am - 5pm (40 hours per week)
Company Benefits:
- Competitive salary with yearly reviews
- Yearly bonus scheme
- Staff discount
- On-site parking
- Salary Sacrifice Pension Scheme (optional)
- Enhanced Life Assurance for employees enrolled on the Salary Sacrifice Pension Scheme
- Increased Pension Contributions after 5 years for employees on the Salary Sacrifice Scheme
- Increased holiday allowance based on length of service, to a maximum of 30 days leave per annum
- Long Service Awards
- Discounted rates on Private Health Care and Simply Health Cash Plans
- Eyecare Vouchers
- Wider Wallet Discounts
- Training Academy: training programmes through external training providers, in-house training and/or funding towards qualifications in areas of expertise.
About the role:
- Following up and filing quotations issued to check competitiveness and to secure sales
- Issue price quotations in response to enquiries, and to price tender documents
- Maintain content and accuracy of sales daybook
- Answering general customer enquiries, advising product availability, delivery dates, transport schedules, and product lead-times promptly and accurately
- Dealing with customer complaints and enquires
- Proactively call dormant & targeted accounts
- Assist in collecting cash from debtors where needed
- Receive, examine, and link confirmation orders, advising any amendments necessary to originals
- Check and confirm dates and content of direct deliveries
- Pass checked and confirmed direct deliveries daily to invoicing
- Liaise with suppliers on schedules for incoming goods for specific order
- Assist in maintaining current and updated price lists and manufacturer literature at the branch
- Offer credit facilities to prospective customers, observing the credit control procedures
About you:
- You will have experience within customer service and/or sales
- You will be numerate with strong accuracy and attention to detail.
- Proficient with IT, particularly Excel, Word and Outlook.
- Strong written and verbal communication skills.
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