About the Role
The Sales Administrator position in Wednesbury involves supporting a food manufacturer’s sales function through accurate order processing, managing enquiries, and resolving complaints professionally. Full-time and offering £13.46 per hour, this role requires someone organised and proactive, with strong administrative experience and a customer-focused approach. Key duties include maintaining customer records, handling varied tasks to ensure smooth department operations, and contributing to sales initiatives. This position suits an individual who delivers excellent service consistently, working closely with colleagues to support business growth while keeping daily workflows efficient and precise.
Pertemps West Bromwich is currently recruiting on behalf of a leading food manufacturer in Wednesbury for an organised, proactive, and customer-focused Sales Administrator.
This is a varied and fast-paced role, ideal for someone with strong administrative experience who enjoys delivering excellent customer service. You will play a key role in supporting the sales function by processing customer orders, handling enquiries, maintaining customer records, and providing essential administrative support to ensure the smooth day-to-day running of the department.
Key Responsibilities
- Process customer and business orders accurately and efficiently
- Manage customer enquiries and resolve complaints in a professional and timely manner
- Support sales initiatives to help drive business growth and customer orders
- Coordinate the dispatch of product samples
- Create, update, and maintain customer contracts and records
- Act as the first point of contact for customer and internal enquiries
- Provide general administrative support as required
The successful candidate will have:
- Previous experience in a busy office or administrative role
- Strong working knowledge of Microsoft Excel and the wider Microsoft Office suite
- Excellent written and verbal communication skills
- A passion for delivering outstanding customer service
- Strong organisational and time management skills
- The ability to prioritise tasks and work independently using their own initiative
- A positive, flexible approach with excellent teamwork skills
- Exceptional attention to detail and accuracy
- Monday to Friday
- 9:00am – 5:00pm
- £13.46 per hour
If you have the relevant experience and would like to be considered for this opportunity, please submit your CV today.
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