Sales Administrator

Sales Administrator Location: Redditch Salary: £29,000 - £32,000 depending on experience Job Type: Full-time, Permanent The Role We are looking for a proactive and organised Sales Administrator to join a growing business based in Redditch. This is a varied role that will play an important part in supporting the sales process and ensuring everything runs smoothly from initial enquiry through to order and ongoing customer support. Working closely with the wider team, you will follow up new business leads, respond to customer enquiries, prepare quotations and ensure opportunities are progressed efficiently. This isn''t a hard-sales position, but you will need to be confident speaking with customers and proactively following up enquiries rather than waiting for customers to come back to you. Key Responsibilities Follow up new business leads and customer enquiries by telephone and email Support the sales process from initial enquiry through to order Ensure leads and opportunities are followed up promptly and don''t get missed Prepare quotations and relevant sales documentation Process and manage customer orders accurately Liaise with customers regarding enquiries, quotations, orders and updates Maintain accurate and up-to-date customer and sales records Monitor outstanding enquiries and proactively follow up where required Work closely with colleagues to ensure a smooth and efficient customer journey Build positive relationships with new and existing customers Provide general ..... full job details .....