Sales Administrator

Customer Services / Sales AdministratorSalary: £26,436.80 (up to £30,000 for candidates with relevant design or estimating experience)Location: West Bromwich (relocating to Bilston later this year)Hours: Full Time, PermanentWe are recruiting for a Customer Services / Sales Administrator to join a busy and friendly Internal Sales team.This is an excellent opportunity for an organised and customer-focused individual who enjoys working in a fast-paced environment, managing customer orders and building strong relationships with clients. We are particularly interested in candidates from the packaging industry or a similar manufacturing environment who understand the importance of delivering excellent customer service whilst ensuring orders are processed accurately and efficiently.The RoleWorking as part of the Customer Services team, you will be responsible for: Processing customer enquiries, orders and quotationsManaging customer queries via phone and emailFollowing up quotations and supporting the sales processLiaising with internal departments, including Design and ProductionKeeping customers updated on order progress and delivery schedulesMaintaining accurate customer and order recordsSupporting the wider sales office team as requiredResolving customer issues in a professional and timely mannerWorking with internal systems and ensuring information is kept up to date What We re Looking For Strong administration and customer service experienceExcellent communication skills and ..... full job details .....