Sales Administrator

Sales AdministratorLocation: Stone, Staffordshire (ST15) Salary: £27,000 per annum Working Hours: Monday to Friday, 8:30am 5:00pm Start Date: SeptemberThe OpportunityAre you a confident administrator who enjoys speaking with customers and keeping things running smoothly behind the scenes?We re working with a well-established business in Stone who are looking to add a Sales Administrator to their team. This is a varied role where you ll act as an important point of contact for customers, while working closely with the wider sales team to ensure orders, enquiries and customer requests are handled efficiently.You ll be joining a busy and supportive environment where organisation, attention to detail and a customer-first approach are key.What You ll Be Doing Deal with incoming customer enquiries by phone and email, providing helpful and professional responsesTake ownership of customer orders from initial processing through to completionCheck pricing, account information and credit details to ensure orders are entered correctlyKeep customers updated regarding order progress, delivery information and any changesDevelop positive, long-term relationships with a portfolio of customersFollow up on outstanding quotes and enquiries to help maximise sales opportunitiesIdentify potential opportunities to increase orders and support the sales team''s targetsResolve customer queries, complaints and credit-related requests promptly and professionallyWork closely with Sales Representatives to ..... full job details .....