Sales Administrator

My client, based in the Worcester area is looking to recruit a Sales/Customer Service Administrator on a permanent basis The main elements of this role includes: - processing new orders by phone and email - dealing with current customer enquiries in a timely and efficient manner - Taking card payments - Following up on sales leads/new customer enquiries - Maintaining accurate records - dealing with all customer service issues as required - chasing late deliveries and dealing with any order discrepancies - Liaising with accounts department to rectify outstanding account queries - raising paperwork on returned items - General admin support as required As a suitable candidate you will offer the following - Previous experience in a similar role - Experience of cross or up-selling - Comfortable working with KPI''s - Confident with IT skills including CTM experience The salary on offer is up to 25,000 and the hours required are Mon-Fri 9am-5pm (Office based) Keywords Customer Service, admin, order ..... full job details .....