Sales Administrator

TEMPORARY TO PERMANENT SALES ADMINISTRATION JOB - SCUNTHORPE - OFFICE BASEDWe are seeking a proactive and detail-oriented Sales and Administration Coordinator to support our internal teams and contribute to an exceptional customer experience. This role is ideal for someone who thrives in a fast-paced environment, enjoys taking ownership of tasks, and is confident communicating with both customers and internal departments.Key ResponsibilitiesAssist the sales and administration team with day-to-day operational duties.Process and revise customer sales orders accurately.Prepare, update, and email sales quotations to customers.Handle customer pre-sales enquiries via phone and email.Deliver high-quality customer service at all times.Prepare and maintain Excel-based reports for carriers and customers.Liaise with carriers to obtain proof of delivery and resolve non-delivery issues.Address and resolve sales invoice queries efficiently.Convert orders into invoices within the ERP system.Raise and manage non-conformance report (NCR) requests from customers.Manage general customer correspondence and incoming inbox enquiries.Support the external sales team with internal coordination tasks.Maintain accurate and up-to-date CRM/ERP records.Conduct outbound sales calls to existing customers to drive product growth.Prospect new business leads across the industry.Contribute to process improvement initiatives and internal reporting development.This will be on a temporary to permanent contract, ..... full job details .....