Sales Administrator

My client is seeking a proactive and detail-focused Sales Administrator to join their dynamic sales team. In this crucial role, you will be the cornerstone of our sales operations, ensuring smooth coordination between clients, sales personnel, and internal departments. Your excellent organisational skills and initiative will enhance efficiency, support customer relationships, and contribute significantly to the overall success of the business. This role presents an excellent opportunity to develop your administrative expertise within a fast-paced, growth-driven environment.

Key Responsibilities

• Maintain and update customer records using CRM (Customer Relationship Management) software, ensuring data accuracy and ease of access
• Compile sales reports and presentations using Microsoft Excel, Word, and PowerPoint to support sales strategies and client engagements
• Manage sales documentation, including quotations, invoices, and contracts, ensuring timely processing in line with company policies
• Coordinate scheduling of meetings, follow-ups, and appointments for the sales team using Microsoft Outlook and calendar tools
• Deliver exceptional customer service by responding promptly and professionally to enquiries via email and telephone
• Support the sales team with administrative duties such as filing, data entry, and maintaining organised records of sales activities
• Work collaboratively with IT teams to resolve basic software or hardware issues related to Microsoft Office suite and CRM systems

Candidate Requirements

• Proven experience in sales administration or a comparable administrative position with strong organisational abilities
• Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook; experience with CRM software is essential
• Familiarity with Sage accounting software is advantageous but not essential
• Excellent written and verbal communication skills in English, ensuring clear and professional interactions
• Strong IT literacy with the ability to quickly adapt to new tools and systems
• Demonstrated ability to prioritise tasks effectively and manage time in a busy environment
• Previous experience in customer service or client-facing roles is desirable
• Meticulous attention to detail and accuracy in data entry and document management

Join us as a Sales Administrator and become a vital member of a vibrant team committed to excellence. Bring your enthusiasm for organisation, your technical proficiency, and your dedication to delivering outstanding support. Together, we will drive success through proactive administration and exceptional service.

Salary: Up to £32,000 per annum