My client, based in the Tewkesbury area is looking to recruit a Sales/Customer Service Administrator on a permanent basis The main elements of this role includes:- processing new orders by phone and email- dealing with current customer enquiries in a timely and efficient manner- Maintaining accurate records- dealing with all customer service issues as required- Liaising with accounts department to rectify outstanding account queries- raising paperwork on returned items- General admin support as requiredAs a suitable candidate you will offer the following- Previous experience in a similar role- Experience of cross or up-selling- Comfortable working with KPI''s - Confident with IT skills including CRM experienceThe salary on offer is up to -27,435 and the hours required are Mon-Fri (Apply online only). You will also be required to work alternate Saturdays from (Apply online only) where you will then get a day off in the week KeywordsCustomer Service, admin, order processing