Based in the Coventry area, an opportunity has arisen for a Sales Administrator to join a well-established manufacturing business. Working within a busy commercial team, you will support sales activity, process customer orders and quotations, and ensure a consistently high level of customer service.Working closely with colleagues across sales, operations and logistics, you will handle customer enquiries via phone and email, maintain accurate records, and support day-to-day administrative functions. This is a varied role offering exposure across multiple departments, ideal for someone organised, proactive and confident in a customer-facing environment.As the Sales Administrator, you will be responsible for -Processing customer orders and quotations accurately using an internal ERP system (SAP)Managing customer enquiries via phone and email, providing product support and technical guidanceAssisting with electronically received orders from key accounts and ensuring accurate processingSupporting hire and returns processes, including coordinating equipment dispatch and off-hire administrationRaising invoices, credit notes and managing returns in line with company proceduresMaintaining accurate records, documentation and system updatesLiaising with internal departments to support delivery coordination and order fulfilmentIdeally you will have the following skills and experience -Previous experience in a sales administration or customer service role within a technical or ..... full job details .....
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