Sales Administrator

Sales-Administrator-

Salary:25,00028,000

Location:-Walsall

Job-Type:-Permanent

We''re-looking-for-a-highly-organised-and-proactive-Sales-Administrator,-to-join-our-team.-You''ll-play-a-key-role-in-ensuring-customer-orders-move-smoothly-from-initial-processing-through-to-production,-delivery,-and-installation.-Working-closely-with-the-Operations-Director,-sales-team,-suppliers,-and-internal-departments,-you''ll-help-keep-operations-running-efficiently-while-contributing-to-ongoing-process-improvements.

The-Role

As-the-central-point-of-coordination-for-sales-operations,-you''ll-ensure-orders-are-processed-accurately,-delivery-schedules-stay-on-track,-and-communication-between-teams-remains-seamless.

Key-Responsibilities

• Process-customer-orders-within-the-CRM-system,-checking-product-details-before-releasing-them-to-production.
• Coordinate-amendments-to-non-standard-orders,-ensuring-production-teams-are-fully-informed-of-any-changes.
• Liaise-with-customers-to-arrange-or-amend-delivery-and-installation-dates.
• Work-closely-with-suppliers-to-ensure-components-arrive-on-schedule.
• Monitor-installation-day-readiness,-highlighting-shortages-or-issues-to-the-engineering-team.
• Raise-purchase-orders-and-prepare-customer-invoices.
• Maintain-accurate-order-documentation,-including-delivery-notes-and-completion-records.
• Provide-the-sales-team-with-weekly-updates-on-order-progress-and-completion-times.
• Support-the-wider-sales-function-with-administrative-tasks,-including-preparing-and-updating-quotations,-specifications,-and-supporting-documents.

What-We''re-Looking-For

• Around-1-2-years''-experience-in-sales-support,-administration,-or-customer-service,-although-motivated-graduates-with-the-right-attitude-will-also-be-considered.
• Experience-using-CRM-or-ERP-systems-would-be-an-advantage.
• Strong-IT-skills,-particularly-across-Microsoft-Office.
• Excellent-communication-skills-with-a-confident-and-professional-telephone-manner.
• The-ability-to-stay-organised-while-managing-multiple-tasks-and-changing-priorities.
• GCSEs-(or-equivalent)-in-Maths-and-English.
• A-collaborative-approach-and-confidence-communicating-with-colleagues-across-all-levels-of-the-business.
• A-positive,-self-assured-attitude-with-the-ability-to-handle-a-variety-of-situations-effectively.

What''s-On-Offer

• -25,00028,000-salary
• 25-days''-holiday,-including-the-Christmas-shutdown
• 37.5-hour-working-week,-Monday-to-Friday
• Company-pension-scheme
• A-friendly,-supportive-office-environment-with-opportunities-to-contribute-to-improving-business-processes.