Sales Administrator and Warehouse Support

Sales Administrator and Warehouse Support
Castle Donington
£25,000
Full time, Permanent 

Are you someone who enjoys variety in your day, thrives in a small team environment, and is just as happy helping customers as you are rolling your sleeves up in the warehouse? If so, this role could be a fantastic opportunity for you.

We''re looking for a proactive and organised individual to join a well-established business based in Castle Donington. This role offers the chance to get involved in both the sales administration and warehouse support sides of the operation. The core of your role will be internal sales support-processing orders, handling customer enquiries, updating systems-but you''ll also be expected to cover basic warehouse duties when needed. You do not need to hold a forklift license to apply-our client can arrange training and certification for the right person.

Note: You will need to be comfortable lifting boxes (some can be up to 25-50kg), so physical capability is important.

What you''ll be doing day-to-day:

• Processing incoming sales orders using Oracle-based systems (full training provided)
• Responding to customer enquiries via phone and email
• Preparing pick slips and delivery paperwork
• Liaising with couriers and tracking shipments
• Supporting the internal sales team and being the first point of contact for customer service queries

Warehouse/Logistics support:

• Packing daily orders for despatch in the UK and internationally
• Receiving goods from air/sea freight deliveries
• Supporting with stock takes and general warehouse organisation
• Using a forklift (once trained) and supporting basic safety checks (e.g. fire logs, forklift files)

What we''re looking for:

• Someone happy to work across both office and warehouse environments
• A proactive mindset - someone who can spot when something needs doing and get stuck in
• Excellent communication and organisational skills
• Computer literate - comfortable learning new systems (training provided)
• Strong team player, willing to help others and adapt to the needs of a small team
• Physically fit and comfortable with manual handling

What''s in it for you?

• £25,000 salary
• On-site parking right outside the office
• Full forklift training provided
• 35-hour work week with a 1-hour lunch break
• ASAP start available

This role offers a great mix of admin and hands-on warehouse tasks, so if you''re someone who likes variety and can confidently switch between systems and physical work - we''d love to hear from you.