Sales Administration and Customer Support

Job Title: Sales Administration and Customer SupportLocation: Long CrendonContract Details: Full time, Permanent, Office basedSalary: 28,000 - 30,000 per annumHours: Monday - Friday, 9am - 5pm (45 minutes lunch break)About Our Client: Our client is a small but bustling company committed to delivering exceptional customer service and technical support. This is a fantastic opportunity for a motivated individual looking to grow within a supportive environment.Benefits and Perks:25 days annual leave + bank holidays10% Employer Pension ContributionDiscretionary annual bonusGroup Life AssuranceHealth Cash PlanResponsibilities: As a Sales Administration and Customer Support Agent, you will:Respond to customer enquiries via telephone, email, and chatChase delivery issues with couriersHandle amendments to customer ordersManage product returns and warranty issuesProcess refundsOffer pre-sales product advice and technical supportRecommend products and advise on suitabilityConduct basic technical calculationsPrepare quotations and proforma invoicesEssential Skills:Strong communication skills; confident in engaging with customersAbility to comprehend technical details and conceptsConscientious and professional with a high-energy approachExcellent written and verbal English skillsGood numeracy skillsA genuine interest in understanding how things workProficient in MS Office suiteHow to apply: If you are enthusiastic, technically minded and keen to learn, we would love to hear from you! ..... full job details .....