Sales Account Manager

Talent Guardian is recruiting an experienced Account Manager to join the office-based Sales team of a fast-paced, forward-thinking global solutions provider in Poole. This is a commercially focused account-management role combining outstanding customer service with proactive sales activity. You''ll manage and develop existing customer accounts, identify opportunities for growth and build trusted, long-lasting relationships. What you''ll be doing Proactively contact existing customers by telephone and email. Manage and develop a portfolio of customer accounts. Identify opportunities to increase revenue and profitability. Analyse customer accounts to uncover additional product and sales opportunities. Promote relevant existing and new products to customers. Arrange appointments for Business Development Managers. Manage quotation requests and follow up on outstanding opportunities. Work with internal teams to confirm stock availability, pricing and delivery schedules. Maintain accurate customer, project and opportunity information within the CRM. Use CRM and ERP systems to identify opportunities for account growth. Develop an in-depth understanding of each customer, including key contacts, decision-makers and changing business needs. Schedule and support customer account reviews with Business Development Managers and Sales Support. Research relevant industry trends and recommend suitable products or ranges. Monitor customer feedback and NPS scores to identify areas for ..... full job details .....