Sales Account Manager

Sales Account Manager We currently have an excellent opportunity for a Sales Account Manager to join a friendly and busy sales team for a leading engineering company based in Southampton. Introduction The Sales Account Manager with be responsible for maintaining and growing sales revenue accounts in the Europe territory by ensuring an excellent customer experience across a full range of the sites products. We are looking for someone with experience in building strong relationships with technical customers and understanding their products, as well as the sites materials and how they are used as part of their products. With the key accounts you''ll need to understand why they use the products as well as whether they fit into their businesses as a strategic partner or just as a supplier, for this we are looking for experience in probing customers to uncover hidden information and motivations. Responsibilities: To provide customers with excellent customer service and support Communicate frequently with customers by telephone, e-mail, virtual platforms and occasional travel to Europe for face to face meetings. Prepare quotes and technical information for customer applications Liaise with the Production and Quality Manager to ensure that customer requirements are met and also with Engineering to ensure product specifications are fit for purpose Assist with commercial screening for new product requests Assist in day-to-day customer facing tasks to support the needs of the ..... full job details .....