SACM Analyst - Service Asset/Configuration Management

Service Asset and Configuration Management Analyst is required to work as part of a small team in delivering best practice and assist in creating/adopting policy, process, procedure, templates and work instruction documentation. These processes underpin vital IT support services across this business. Key Responsibilities: Identifying and verifying assets across the organisation and manage how they form systems improve efficiencies and service quality Provide accurate and consistent asset and configuration data Assist with internal/external audits Software license and hardware asset compliance with vendors Process new software requests Manage allocation of subscription-based licenses Ensure all services are defined, mapped/managed with the Configuration Management System Support continual service improvement across SACM Essential Requirements: Good Windows and Mac operating systems knowledge Experience working within ITIL based service management framework ITIL v4 Foundation is beneficial ServiceNow ITOM/ITAM and any BMC Helix training is beneficial * Please note, this requires Full time onsite, therefore you should live within easy commutable distance - only apply if this is something you can commit ..... full job details .....