Negotiable
THE NOMAD WAYHospitality is at the core of what we do and who we are. Its more than just a job; its a path to a career in our industry. Many of us at NoMad have grown from within these walls and we pride ourselves on providing these opportunities. We thrive to achieve our vision to be a thriving hotel combining the best of New York hospitality with London charm. Our values connect us; our behaviours guide us; and our non-negotiables drive us.Welcome to NoMad LondonOVERVIEW OF ROLEThe Room Attendant will ensure that all areas within the hotel are maintained to high standard of cleanliness and maintenance to ensure maximum guest satisfaction.EXPECTATIONSThe Room Attendant is expected to:Clean and sanitize guest rooms and bathrooms thoroughly.Replace bed linens, towels, and toiletries as needed.Restock room supplies, including amenities and refreshments.Report maintenance issues and damages to management.Handle guest requests and complaints with professionalism.Maintain a high standard of hygiene and cleanliness.Follow safety and security procedures.Manage time effectively to complete tasks efficiently.Ensure all rooms meet the hotels quality standards.Be professional at all the timesBe a positive ambassador of The NoMad throughout your professional career with us.Always adhere to company policies and procedures, including but not exclusive of; HandS policies, HR policies; employee handbook.To role model The NoMad values and bringing them to life through each and every interaction.MAIN DUTIES and RESPONSIBILITIESThe main responsibilities of the Room Attendant are summarised as below; however, the list is not exhaustive:Ensure high quality cleaning service at public areas of hotelFollow the priority of room cleaningClean rooms and public area according to the procedures and policies set by hotelKeep room attendants trolleys neat/clean and tidyMaintain cleaning equipment in good working conditionReport any loss/damage to linen, furniture, fixtures, or equipment to SupervisorUsing the right cleaning chemicals on all surface as per standardsCheck the vacuum cleaner and equipment dailyEnsure service area is well stocked with necessary products and cleaned alwaysReport issues such as equipment and light bulb damage promptly to supervisor or department manager for immediate actionReport and lost property found in the rooms and adhere to Lost and Found policy.Perform regular deep cleaning of all areas of hotel as instructedTo perform any additional task required as per business needs.Perform all duties with care towards our guests always ensuring the utmost guest satisfaction.Interact with guests in a caring respective and positive manner.To always follow HandS and Standard Operating Procedures.WHAT WE OFFER£750 Refer a Friend Scheme50% Employee discount in FandB outletsPension SchemeComplimentary family meal and quality coffee/hot drinks whilst on dutyGrowing team with great training and progression opportunityPaid break and annual leave
Good work/life balanceYour birthday off (paid) after one year of serviceHotel discountWagestreamPrivate Health Care
Experience Stay - Breakfast includedPlease note whilst we wish we could respond to all applicants, only those shortlisted will be ..... full job details .....
Negotiable