Robotics Technical Specialist

Passionate about robotics and autonomous technology? Ready to put your technical skills to work in a customer-facing role? We''re working with an established international business looking for a Robotics Technical Specialist to support the growth of its autonomous cleaning solutions. This is a full time, permanent position which will be based in Banbury, with extensive travel throughout the UK and throughout the Nordics. Combining technical troubleshooting, customer training and commercial support, this is an exciting opportunity to work with innovative robotics technology and help customers get the most from their investment. What will you be doing? Technical Expertise, Fleet Management and Troubleshooting: Performing remote and on-site technical troubleshooting, software updates, and basic mechanical/electrical adjustments Managing and utilising cloud-based fleet management software, IoT telemetry, and web portals Providing expert support on autonomous technology, including sensor technologies (LiDAR, sonar, optical sensors, 3D cameras) and autonomous navigation systems Customer Success and After-Sales Management: Handling the technical delivery, deployment, onboarding, and site configuration of machinery Designing and delivering training and enablement programs for both end-users'' staff and internal sales/demo teams Managing recurring customer feedback loops, ensuring high client satisfaction and proactively resolving technical or operational bottlenecks Identifying ..... full job details .....