Road Freight Operator

We re recruiting for a Freight Operator to join a well-established freight forwarding business in the North East. The vacancy sits within the road freight operation, covering European imports, exports and some cross-trade movements. However, the business is open-minded about background. If you re an experienced freight forwarder from another mode and would fit well within the team, they re happy to consider you. This is an end-to-end operational role where you ll take ownership of your customers rather than handling one small part of the forwarding process. New business is won by the Directors before being passed across to operations, leaving you responsible for building the customer relationship and managing their freight day to day. What you''ll be doing Managing European road freight imports and exports Coordinating cross-trade shipments across Europe Managing shipments from booking through to delivery Liaising with customers, suppliers, hauliers and overseas partners Providing updates and resolving operational issues Building strong relationships with your own customer base Completing and coordinating the relevant shipment documentation Working closely with the wider operations team Taking responsibility for the quality and profitability of the work you manage The business is also reviewing how some processes are structured, with plans to give operators greater ownership of invoicing while separating some customs activity. What they''re looking for Freight forwarding ..... full job details .....