Road Freight Operative

Customer Service and Operations Specialist - European Road FreightLocation: Greater Manchester Position: Full-time, PermanentSalary: Competitive (Dependent on experience) + Benefits and Career ProgressionAbout the RoleAre you a proactive customer service professional with a passion for supply chain and logistics? We are seeking an enthusiastic, detail-oriented Customer Service and Operations Specialist to join a leading, internationally recognized freight forwarding and logistics provider at their Manchester hub.In this pivotal role, you will act as the primary point of contact for key, high-value client accounts-taking complete ownership of their European road freight shipments from quote to final delivery.Whether you bring hands-on European road freight experience or exceptional account management skills from a fast-paced customer-facing background, this is an outstanding opportunity to build a long-term, high-growth career in global logistics.What You''ll Be DoingRoad Freight OperationsAccount Ownership: Manage day-to-day operations for key road freight client accounts, acting as their primary operational contact.Shipment and Solution Management: Oversee daily shipment flows, produce competitive quotes, and handle operational queries using your expertise to solve supply chain challenges.Relationship Building: Form strong, lasting relationships with client teams to deeply understand their supply chain needs and delivery deadlines.Customer Experience and AccuracyProactive ..... full job details .....