Road Freight Customer Service

Road Freight Customer Service CoordinatorLocation: Bradford, BD12Salary: Up to 28,000 per annumHours: Monday to Friday, 8:30am-5:00pm or 9:00am-5:30pmAre you driven, ambitious and looking to build a long-term career within logistics?We are recruiting for a Road Freight Customer Service Coordinator to join a busy and growing logistics operation in Bradford. This is a great opportunity for someone who enjoys working with customers, solving problems and managing a fast-paced workload.You will be joining a supportive business where hard work is recognised and there are genuine opportunities to learn, develop and progress. What''s on Offer?Salary of up to 28,000, depending on experienceMonday-to-Friday working hoursNo weekend shiftsFull training and ongoing supportGenuine opportunities for career progressionA busy, varied role within the logistics industryA supportive team environment The RoleYou will act as a key point of contact for customers, helping to coordinate their road freight requirements and keeping them updated throughout the process.Your responsibilities will include:Managing a high volume of customer emails and telephone callsProviding customers with regular shipment updatesResponding quickly and professionally to queriesLiaising with internal teams, drivers, hauliers and transport partnersMonitoring road freight movements and identifying potential delaysResolving problems and ensuring customers receive a high standard of serviceUpdating internal systems with ..... full job details .....