RMS Coordinator

RMS CoordinatorJob Type: Temporary, Full-time (Office Based)Location: Sheffield, S2 1TR Duration: Until 30/09/2026Pay: £15.56 per hour PAYEWorking Hours: 8am till 4pmSheffield City Council are seeking a proactive and organised RMS Coordinator to support the Team Leaders within the Responsive Repairs, Planned, HMandE, and Voids teams across the Repairs and Maintenance Service. This role is crucial for aligning resources to operational activities, ensuring high performance and continuous improvement to deliver a customer-focused service. The ideal candidate will thrive in a dynamic office environment, effectively managing scheduling systems and liaising with various internal and external stakeholders.Day-to-day of the role:Oversee the assignment of repairs using an electronic diary system, including manual interventions to ensure efficient and cost-effective resource allocation.Manage the scheduling of repairs, maintain accurate records, and redirect operatives'' work schedules to urgent jobs as needed.Utilise various IT systems to retrieve, edit, and input information, ensuring accuracy and appropriateness of resource assignments based on operative availability and geographical considerations.Coordinate with Team Leaders to monitor operative availability, including timesheets and leave, to maintain accurate operational systems for planning works.Handle incoming calls professionally, resolving enquiries by gathering information to make informed decisions about resource ..... full job details .....