Revenues Officer

Description Our local government clients are recruiting a Revenues Officer to deliver billing, collection, and recovery services for Council Tax and Business Rates, providing support to its residents. The role spans both the Revenues service and the Welfare and Benefits service. Hybrid is optional; however, fully remote is also accepted. Your key responsibilities will include: Responsible for administering Housing Benefit and Council Tax Support scheme following Government legislation, case law and local policy and in doing so, contribute to the provision of financial support for the most vulnerable members of the community. Qualification Essential GCSE Grade (or equivalent) in English Language and Mathematics. NVQ, Diploma, relevant degree or relevant experience Advanced Microsoft Office, Word, Excel, Outlook, Social Media and CRM. Qualifications, Knowledge, and Experience Requirements - Criteria to be Evaluated at the Shortlisting Stage. Knowledge of legislation and practice for either revenues and benefits administration or both, with skills to interpret and apply new legislation to the Council as required Awareness of confidentiality about personal information, regarding the Data Protection Act. Demonstrable evidence of experience in undertaking a role where the use of technology and software packages was a feature of that role Excellent communication skills written and oral: used to communicate clearly and concisely, recognising and understanding the feelings and ..... full job details .....